Buying From J & N Herz Ltd

If you have never bought from us before and have any doubts as to how to place and order or what to expect, we have written a practical guide that will hopefully answer all of your questions.

How We Work

Here at Herz, we wholesale ex chainstore clothing. Essentially, this means clothing that has originally been made for big high street clothing retailers, which we then buy in bulk and sell on at fantastic reduced rates.

It is usually the case that these clothes are surplus stock from these retailers which is how we come to acquire it.

Labels

For orders in the UK, we must cover or remove the logos on all of the labels of each garment. For orders overseas we can leave the labels in tact.

If you are having your orders delivered to a shipping company within the UK and then intend to have the order shipped abroad, we can leave the labels in tact as long as we have proof of shipping.

Size Ratios

Each line different line of clothing we have in stock comes in different size ranges, some are heavier or lighter on certain sizes, but we try to make the best size ratio for you.If you have a request for more of a certain size, please let us know and we will do our best to help.

For orders online, the sizes available are shown in the product description and we try to get the best ratio in this size range for you.

When Does New Stock Arrive?

We get new stock in all the time, so to get the newest lines before they sell out it is best to check us out regularly.

We have tried to make this as easy as possible for you, we have a facebook, twitter and this blog to let you know what’s new and what’s hot. The very latest lines are shown on our “New” section on our website. You can find this here.

Bulk Buying

Need to buy in bulk? It may be helpful to speak to Adam, our head of sales. This way you can get the right amount of stock at the right price.

If you need to contact us about this, you can call us on 0161 443 3030 or email dherz@herz.co.uk.

Postage Times And Cost

Postage times and cost can vary depending on the size of the order and where we are posting it to.
For all orders to the UK, we aim to dispatch it the next working day after it is ordered and is usually delivered to you the following day.

For orders outside the UK, delivery can take up to 6 working days.

If you would prefer to use your own courier, please let us know and we will provide for that too. If needed, we can give you the dimensions and weight of a package before it is picked up.
For all costs and further detail, please see our Delivery Costs web page.

How To Pay

There are several ways you can pay for your orders, these include:
• Credit or debit card
• Paypal
• Bank Transfer

If you need to pay using a bank transfer, please get in touch with us and we will give you all the details you need to make the payment.
If you have any problems or questions about making payments, please don’t hesitate to contact us.

Visiting Us

If you want to see the clothes for yourself before you buy then you are very welcome to come and visit us.

We are based in Stockport which is near Manchester, and we have a huge warehouse full of clothing for you to come and look at and place orders for. We have friendly sales staff who will be more than willing to show you around and answer any questions you may have.

If you want to know more, please contact us and we will do our best to help.
Telephone: 0161 443 3030
Email: marketing@herz.co.uk